Volunteers

The Volunteers module tracks volunteer participation across your organization — profiles, shift scheduling, assignments, and hour logging.

Volunteer Profiles

Members who volunteer have a dedicated volunteer profile linked to their member record:

Field	Description
Skills and Interests	What the volunteer is willing to do
Availability	Days and times available
Emergency Contact	Contact info for safety
Background Check	Status of any required screening
Total Hours	Cumulative volunteer hours logged

Navigate to Volunteers → Profiles to view and manage your volunteer roster.

Shifts

Create volunteer shifts for events or ongoing programs:

1. Navigate to Volunteers → Shifts and click New Shift
2. Set the shift name, date, time, and location
3. Define how many volunteers are needed
4. Assign volunteers or allow self-signup through the portal

Assignments

Assign specific volunteers to roles:

1. Select a shift or event
2. Assign volunteers from the roster
3. Each assignment records the role, start/end time, and notes
4. Volunteers receive notifications about their assignments

Hour Logging

Track volunteer contributions:

• Volunteers log hours after completing a shift
• Staff can approve, adjust, or enter hours on behalf of volunteers
• Hour logs feed into the volunteer profile's total hours
• Generate reports on volunteer hours by person, event, or time period

💡Volunteer hour milestones can trigger digital badge awards. Set up badge rules in the Learning module to recognize your most active volunteers.

Next Steps

• Events — Events that need volunteer support
• Community & Groups — Committee-based volunteering
• Reports & Analytics — Volunteer hour reports