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Getting Started as a Vendor

This guide walks you through setting up your vendor presence on MSP Collective — from creating your account to listing your first product and running your first advertising campaign.

Create Your Account​

  1. Go to mspcollective.io and click Register
  2. Enter your email and create a password, or sign in with Microsoft 365 to skip email verification
  3. Complete email verification (check your inbox for the confirmation link)
  4. Set up TOTP multi-factor authentication — this is mandatory for all accounts

Once registered, you start as a Community Member (Free tier).

Apply as a Vendor​

  1. Go to Settings → Vendor Application
  2. Fill in your company details: name, logo, website, description, category, employee count, founded year, and contact email
  3. Submit your application

Applications go through an automated content safety check and are typically processed quickly. You'll receive an email when your vendor status is confirmed.

Complete Your Vendor Profile​

Once approved, flesh out your profile at Settings → Vendor Profile:

  • Logo — Square image, at least 200x200px
  • Company description — Explain what you do and who you serve
  • Website URL — Your company homepage
  • Social links — LinkedIn, Twitter/X, and other channels
  • Categories — Select up to the number allowed by your tier (1 for Starter, 3 for Growth, etc.)
  • Contact email — Where inquiries from practitioners land

Your profile displays your vendor tier badge, review summary, and listed products.

List Your First Product​

  1. Navigate to Vendor Dashboard → Products
  2. Click Add Product
  3. Fill in the product details:
    • Name and slug (URL-friendly identifier)
    • Category — Choose from 17 categories: RMM, PSA, Backup, Security, Cloud, Networking, VoIP, Documentation, Automation, Hardware, Distributor, Consulting, Training, Insurance, Marketing, Finance, or Other
    • Website URL — Link to the product page
    • Description — What the product does and who it's for
  4. Submit for review

New listings go through a content review before appearing in the marketplace. Enterprise and Founding Partner tier vendors get auto-approved content.

Choose Your Vendor Tier​

Upgrade your tier to unlock more features. Go to Settings → Subscription to select a tier:

TierPriceMembersCategoriesAd Credit
Free$0/mo11—
Starter$149/mo51—
Growth$499/mo153—
Pro$1,499/moUnlimited5$750/mo
Enterprise$3,999/moUnlimited7$2,000/mo
Founding Partner$7,999/moUnlimited10$5,000/mo

See Vendor Tier Upgrades for the full breakdown.

Run Your First Campaign​

If you're on Pro tier or above, you have ad credits to spend on CPM campaigns:

  1. Go to Vendor Dashboard → Campaigns
  2. Click Create Campaign
  3. Set your headline, body copy, and call-to-action (URL + button label)
  4. Upload a cover image (checked for content safety)
  5. Choose target categories or channels
  6. Set your budget and duration
  7. Submit for activation

Campaigns appear in the community feed at positions 5 and 13, rotating daily per user. See Promoted Campaigns for details.

Respond to Reviews​

When practitioners review your products, you can respond once per review:

  1. Go to Vendor Dashboard → Reviews
  2. Click on an approved review
  3. Write your response and submit

Professional, helpful responses build trust. See Reviews and Ratings for the full review system.

Next Steps​