Compliance Dashboard

The Compliance Dashboard gives you a real-time view of your legal compliance posture — which clients have signed which policies, which policies are expiring, and which clients have unsigned or outstanding obligations.

Accessing the Dashboard

Navigate to Policies → Compliance to open the dashboard.

Dashboard Sections

Compliance Score by Client

The top panel shows a compliance score for each client organization. The score is calculated as:

Compliance Score = (Signed + Acknowledged) / Total Required × 100

Score Range	Badge
90–100%	Green — Compliant
70–89%	Yellow — Attention Needed
Below 70%	Red — Non-Compliant

Click any client row to jump to that client's policy list.

Unsigned Policy Alerts

This section lists all policies that:

• Are in client_review status and have been pending for more than 7 days
• Have required contacts who have not yet signed

For each alert:

• Client name and policy name
• Days since the policy was sent
• List of contacts who haven't signed
• Send Reminder button — sends an email reminder to all unsigned contacts

Expiring Policies

Policies that expire within the next 90 days are listed here, sorted by expiration date:

Days Until Expiry	Alert Level
1–30 days	Red — Urgent
31–60 days	Yellow — Soon
61–90 days	Blue — Upcoming

Click Renew on any expiring policy to open the Policy Creation Wizard pre-filled with the existing values, ready to generate a new version.

Policy Coverage Summary

A matrix view showing which policy types are assigned to which clients:

• Rows: your client organizations
• Columns: your deployed policy types (MSA, AUP, DPA, etc.)
• Cell values: Signed, Pending, Not Assigned

This view quickly shows gaps — clients who don't have a required policy type assigned yet.

Compliance Assessments

Beyond policy acknowledgements, the Compliance Dashboard includes a full framework-based compliance assessment module.

Supported Frameworks

Framework	Description
HIPAA	Health Insurance Portability and Accountability Act
SOC 2	Service Organization Control 2 (Trust Service Criteria)
GDPR	General Data Protection Regulation (EU)
CCPA	California Consumer Privacy Act
Custom	Define your own requirements

Creating a Compliance Assessment

1. Click New Assessment in the Compliance section
2. Select the Framework (or Custom)
3. Enter the Assessment Name and target Client Organization
4. Click Create

Adding Requirements

1. Open the assessment
2. Click Add Requirement
3. Fill in:
   • Requirement Name — e.g., "Encryption at Rest for ePHI"
   • Reference — Framework reference number (e.g., "HIPAA §164.312(a)(2)(iv)")
   • Description — What needs to be verified
   • Owner — Assigned attorney or MSP team member
4. Click Save

Tracking Requirements

For each requirement, track:

Status	Description
open	Not yet assessed
in_progress	Assessment underway
compliant	Requirement satisfied
non_compliant	Gap identified
not_applicable	Requirement does not apply
remediation_planned	Gap found, remediation scheduled

Update a requirement by clicking it and editing its status, evidence notes, and any attached documents.

Completing an Assessment

When all requirements are assessed:

1. Open the assessment
2. Click Complete Assessment
3. A compliance score is calculated automatically based on compliant vs. non-compliant requirements
4. The assessment is locked for editing — you can create a new assessment to re-assess

Assessment History

All completed assessments are preserved. You can compare scores across assessments over time to track compliance trend for a client.

Policy Compliance Alerts

The platform runs automated compliance checks daily and sends alerts for:

• Unsigned policies: Any required policy that has been in client_review for more than the configured threshold (default: 7 days)
• Expiring soon: Policies expiring in 30 days or less
• Expired policies: Policies that have passed their expiration date and have not been renewed
• Exception expiry: Policy exceptions that are expiring or have expired

Configure alert thresholds in Settings → Compliance Alerts.

Alerts are delivered to:

• MSP owner (in-app + email)
• Assigned attorney partner (in-app only)

Exporting Compliance Data

From the Compliance Dashboard:

1. Click Export in the top-right corner
2. Choose:
   • Compliance Report (PDF) — Formatted report of all client compliance scores, suitable for management review
   • Acknowledgements CSV — All policy acknowledgements across all clients, suitable for audits
   • Policy Coverage Matrix (XLSX) — The policy coverage matrix as a spreadsheet
3. Reports are generated and downloaded immediately

💡

Use the PDF compliance report when responding to client requests for evidence of your legal compliance program. It provides a professional summary without exposing individual client details.