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Hub

The One Hub is the identity and navigation center of The One Stack. Every user starts here — it handles authentication, user management, permissions, billing, and the unified header that connects all 31 products.

What Hub Does​

Hub is not a product you "use" in the traditional sense. It's the foundation layer that every other product depends on. When you sign in to any product in The One Stack, Hub is handling your identity behind the scenes.

CapabilityDescription
SSO LoginSingle sign-on via Microsoft Entra ID — one login for all 31 products
Waffle MenuProduct switcher accessible from any product via the grid icon
User ManagementInvite, deactivate, and manage team members across your organization
Org RolesFour platform roles that control access at the organization level
PermissionsGranular permission system with product-level overrides
BillingView subscriptions, invoices, and per-seat/per-endpoint breakdowns
Product AccessControl which users can access which products
Session Management8-hour session TTL with secure cookie-based auth
Audit Log90-day history of all identity and access events
Jarvis AICross-product AI assistant accessible via Cmd+J

How Hub Fits in the Stack​

Every product in The One Stack authenticates through Hub. When you open PSA, CRM, Defend, or any other product, the Hub Bar at the top of the page provides:

  • Your identity and session
  • The waffle menu for switching between products
  • Unified search across all products
  • Notifications from every product
  • Jarvis AI access

Products don't maintain their own user databases. They receive a signed JWT from Hub that contains your identity, org membership, role, and permissions.

ℹ️Hub is available at my.theonestack.com. You can also reach it by clicking the Hub icon in the waffle menu from any product.

Prerequisites​

  • A Microsoft Entra ID (formerly Azure AD) tenant for SSO
  • At least one user with the Owner role to manage the organization

Next Steps​