Skip to main content

Import and Export

CMDB supports JSON export of your data and import from IT Glue for seamless migration from existing documentation platforms.

JSON Export​

Export your CMDB data for backup, migration, or external reporting:

Exporting CIs​

  1. Navigate to Import / Export in the sidebar
  2. Click Export Configuration Items
  3. A JSON file downloads containing all active CIs with full field data
  4. The export includes a timestamp and total record count

Exporting Documents​

  1. Navigate to Import / Export
  2. Click Export Documents
  3. A JSON file downloads containing all documents with content, metadata, and version info
ℹ️

Exports include all records that have not been deleted (soft-deleted records are excluded). Password vault records are not included in exports — encrypted credentials cannot be bulk-exported for security reasons.

IT Glue Import​

If you're migrating from IT Glue, CMDB can import your existing data:

Preparing Your Data​

  1. Export your data from IT Glue as JSON
  2. The export should include: configurations[], flexible_assets[], and documents[]

Running the Import​

  1. Navigate to Import / Export
  2. Click Import from IT Glue
  3. Upload your JSON file
  4. CMDB maps IT Glue fields to CMDB fields:
    • configuration_type_id → CI type
    • organization_id → company
    • notes → description
    • traits → flexible asset field values
  5. Review the import summary showing record counts
  6. Confirm the import

Field Mapping​

IT Glue FieldCMDB Field
Configuration typeCI type
OrganizationCompany
NameName
NotesDescription
Traits (flexible assets)Custom field values
⚠️Large Imports:

IT Glue imports can contain thousands of records. Large imports may take several minutes. Do not navigate away or close the browser tab during import.

Next Steps​