People
The One People is a full-featured HR platform built for MSPs — managing the complete employee lifecycle from hiring through offboarding, with deep integrations to the rest of The One Stack.
What People Does
People is your HR system of record. MSP owners and HR managers use it to hire, onboard, manage, and off-board employees — with built-in policy compliance, e-signature, performance management, and a Defend integration for insider threat monitoring during sensitive transitions.
| Capability | Description |
|---|---|
| Employee Directory | Centralized employee records with profiles, compensation history, certifications, custom fields, and org hierarchy |
| Applicant Tracking | Full ATS — job postings, candidate pipeline, interview scheduling and scorecards, offer generation |
| Onboarding Workflows | Role-based onboarding checklists, task assignment to HR/IT/manager/employee, buddy assignment, automated welcome emails |
| Offboarding Workflows | Structured offboarding checklists, equipment return, knowledge transfer, access revocation via Hub |
| Performance Reviews | Annual, quarterly, and ad-hoc review cycles with self-assessment, manager review, goals, and 360 feedback |
| Time Off Management | PTO/sick/holiday policies, employee requests, manager approvals, accrual tracking, balance reports |
| Training & LMS | Course catalog, enrollment tracking, mandatory training, certifications with expiry alerts |
| HR Documents & E-Sign | Generate offer letters, NDAs, policies, and agreements — send for e-signature, stored in audit vault |
| Policy Acknowledgments | Send company policies for employee sign-off, track compliance, reminder automation |
| Org Chart | Visual reporting hierarchy with department grouping, headcount, and budget tracking |
| WorkDNA Assessments | Personality and work-style profiles across 8 dimensions — team compatibility and dynamics |
| Compensation Management | Salary bands, raise history with approval trail, equity comparisons, compensation reports |
| Insider Threat Signals | Defend integration flags anomalous endpoint behavior for employees on active offboarding lists |
| Reports & Analytics | Headcount, turnover, diversity metrics, time-off utilization, engagement scores |
How People Fits in the Stack
People sits at the center of your workforce operations and connects to multiple products:
- People → Hub: Employees are Hub users — role assignments in People control access across all products
- People → PSA: PTO calendars and certifications feed PSA for accurate resource planning and dispatch scheduling
- People → Legal: Policy acknowledgment workflows proxy through Legal for document management and compliance tracking
- People → Defend: When an employee is placed on an offboarding list, Defend monitors their endpoint for unusual data access or exfiltration — HR receives insider threat notifications automatically
- People → Portal: Employees access their self-service portal for time-off requests, review history, and training status
ℹ️People is available at your organization's People URL. Access it from the waffle menu in The One Hub.
Prerequisites
- A Hub organization with at least one admin user
- Hub SSO configured (People authenticates through Hub)
- For policy acknowledgments: Legal configured with company policies
- For insider threat signals: Defend deployed with agents on employee endpoints
Next Steps
- Getting Started — Initial setup and adding your first employee
- Employee Directory — Managing employee records
- Onboarding Workflows — Onboarding new hires
- Performance Reviews — Running review cycles
- Time Off — PTO policies and approvals
- Integrations — How People connects to the rest of the stack