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Studio App Builder

The One AI Studio is a no-code app builder within the AI Platform that lets MSPs create client-facing AI applications without writing code. Build custom portals, intake forms, and automated workflows powered by AI.

Creating an App

  1. Navigate to Studio from the AI Platform sidebar
  2. Click New App
  3. Choose a template or start from scratch
  4. Configure the app's name, description, and access settings

App Types

TypeDescription
Client PortalSelf-service AI assistant for your clients
Intake FormAI-powered form that routes and classifies submissions
Knowledge BaseSearchable knowledge base with AI-powered answers
WorkflowMulti-step AI workflow triggered by events or schedules

Building with Blocks

The visual builder uses a block-based system:

  • Input blocks — Text fields, file uploads, dropdowns, rich text
  • AI blocks — Send prompts to models, classify text, extract data, summarize
  • Logic blocks — Conditions, loops, branching based on AI output
  • Output blocks — Display results, send email, create ticket, update record
  • Integration blocks — Connect to PSA, CRM, or external APIs

Drag blocks onto the canvas and connect them to build your workflow.

Publishing

  1. Preview the app in the builder
  2. Configure access — internal only, specific clients, or public
  3. Click Publish
  4. Share the app URL with users

Published apps run on your organization's subdomain and respect AI governance policies.

💡Start with a template to see how blocks connect, then customize for your use case. The most common MSP apps are client-facing IT help desks and automated ticket triage.

Next Steps